About Us
Meet FastFlow Plumbing
For over 15 years, we've been the trusted choice for plumbing services in Springfield and beyond. Learn about our team, values, and commitment to excellence.
Our Story
Built on Trust, Powered by Expertise
FastFlow Plumbing was founded in 2010 with a simple mission: provide honest, high-quality plumbing services that homeowners and businesses can rely on.
What started as a one-man operation has grown into a team of licensed master plumbers, all sharing the same commitment to excellence and customer satisfaction.
Today, we serve thousands of customers across Springfield and surrounding communities, handling everything from emergency repairs to complete plumbing installations.
Our Team
Professional, licensed, and ready to help
Our Values
What We Stand For
These core values guide everything we do, from how we train our team to how we serve our customers.
Integrity
We provide honest assessments and fair pricing. No upselling, no hidden fees, just straightforward service.
Excellence
We hold ourselves to the highest standards. Every job is done right the first time, guaranteed.
Reliability
We show up on time, every time. When you have a plumbing emergency, you can count on us.
Respect
We treat your home like our own. Clean work areas, shoe covers, and professional conduct always.
Community
We're proud to serve our neighbors. We support local charities and give back to our community.
Accountability
We stand behind our work with strong warranties and a 100% satisfaction guarantee.
Licensed & Certified
Fully licensed master plumbers
Insured & Bonded
$2M liability coverage
Satisfaction Guarantee
100% satisfaction or money back
Upfront Pricing
No hidden fees, ever
Credentials
Our Certifications & Licenses
Our team maintains the highest level of professional certifications to ensure quality service.
Master Plumber License
Illinois Department of Public Health
State-certified master plumber with full licensing for all residential and commercial plumbing work.
Backflow Prevention Certification
American Society of Sanitary Engineering
Certified to install, test, and repair backflow prevention devices to protect water supplies.
Gas Fitting License
State Plumbing Board
Licensed to install and repair gas lines and gas-powered water heaters and appliances.
OSHA Safety Certification
Occupational Safety and Health Administration
Certified in workplace safety standards ensuring safe practices on every job site.
Green Plumber Certification
Green Plumbers USA
Trained in water conservation, sustainable practices, and eco-friendly plumbing solutions.
Fully Insured & Bonded
State Insurance Commission
$2 million liability insurance and full bonding for your protection and peace of mind.
Customer Reviews
What Our Customers Say
Don't just take our word for it. Here's what our satisfied customers have to say.
“Called at 2 AM with a burst pipe emergency. They arrived in 25 minutes and had everything fixed within the hour. Professional, courteous, and fair pricing. Can't recommend them enough!”
Sarah M.
Downtown Springfield
“Best plumbing service I've ever used. They installed our new tankless water heater and explained everything clearly. The house has never had better hot water pressure.”
Michael R.
West Springfield
“After getting quotes from 5 different plumbers for our bathroom remodel, FastFlow was the most reasonable AND the most knowledgeable. The work was completed on time and on budget.”
Jennifer L.
Chatham
“They found a hidden leak that two other plumbers missed. Saved us from what could have been major water damage. Their leak detection technology is impressive.”
David K.
Rochester